Senior Solutions Engineer

Role Overview

• Deploy a proactive, detail focused, relentless engineering mindset to implement processes that empower the Internal Technology function to serve Aurora.
• Lead by example, sharing your technical knowledge, mentoring junior team members, and contributing to the professional and operational growth of the wider Internal Technology team.
• Advise, collaborate, design and implement well engineered, best practice aligned solutions across Microsoft technologies, including Exchange Online, SharePoint, OneDrive, Teams, Windows, Entra ID, Intune / Microsoft Endpoint Manager. Stay up to date with the evolving Microsoft technology landscape and provide strategic insights on integrating new solutions.
• Collaborate with cross-functional teams to optimise Microsoft technology configuration in alignment with business goals. Enhance employee experience by ensuring seamless and efficient utilisation of Microsoft tools to facilitate productivity and collaboration.
• Lead in projects that enhance or extend the technology landscape within the organisation. Work with Project Managers and stakeholders to gather requirements, design robust solutions, manage technical risk, implement changes, and ensure successful project outcomes.
• Take ownership of specific systems and platforms within the Microsoft ecosystem. Leverage your deep technical expertise to troubleshoot issues, implement improvements, and maintain a high level of system availability in conjunction with the IT support function within the team.
• Actively develop and maintain SOPs, runbooks, and knowledge articles. Contribute to raising the bar for documentation quality and operational governance within the team, ensuring our environment is well-understood and consistently managed

Requirements

• Strong hands-on experience with the design and delivery of well-engineered solutions utilising the Microsoft 365 suite (Exchange Online, SharePoint, OneDrive, Teams) and Windows
• Experience with Entra ID and Intune/Microsoft Endpoint Manager (including identity governance, managed endpoint lifecycle management)
• Ability to own and deliver large, complex technical projects end-to-end with minimal supervision
• Familiarity with PowerShell and Microsoft Graph for automation and reporting
• Comfortable contributing to defining backlog stories for projects you own, and picking up ready defined backlog stories and delivering them to completion with minimal supervision
• Demonstrable experience creating and maintaining knowledge articles, SOPs, and process documentation
• Strong communication and interpersonal skills; with the ability to engage with stakeholders at all levels of the business and with team members to collaboratively design long-lasting solutions.
• Excellent time management, organisational skills, and attention to detail
• Flexible approach to work, positive, can-do attitude, and a team player
• Able to work independently to manage priorities and deliver to deadlines
• A passion for technology and how it can be used to solve real business challenges.
• Experience with broader Microsoft technologies – Cloud App Security, Copilot Studio, Defender, Power Platform, and Purview
• Networking proficiency — DNS, DHCP, TCP/IP fundamentals, VPN, Wi-Fi, firewall concepts, and hybrid connectivity to Azure
• Relevant Microsoft certifications
• Familiarity with CI/CD and DevOps tooling for configuration management across environments including Azure DevOps, Git, Terraform, OpenTofu
• Experience working within a fast-paced, scaling organisation
• Experience working with any of our other Tier 1 systems: Azure, Jira, Confluence, Salesforce, SAP SuccessFactors, or Dynamics 365 F&O

Tech Stack

• Azure
• Cloud
• DNS
• TCP/IP
• Terraform

Benefits

• Private Medical Insurance
• Dental Insurance
• Parental Support
• Salary-Exchange Pension
• Employee Assistance Programme (EAP)
• Local Oxford Discounts
• Cycle-to-work Scheme
• Flu Jabs