Student, B2B Analyst

Role Overview

• Accept user requests, triage and analyze them, then complete or assign as appropriate
• Handle changes, incidents and problems as per the ITIL model
• Monitor file transfer events and alerts, triage/analyze and resolve or escalate as appropriate
• Ensure strict compliance of security and change management directives
• Enable stability through troubleshooting issues

Requirements

• Some training in Java application development
• Strong technical and problem-solving skills
• Ability to collaborate with team members
• Good verbal and written communications
• Rapid-time attention to Email/MS Teams

Tech Stack

• Java

Benefits

• Professional development workshops
• Student awards
• Socials
• Unique student culture