Travel regularly across West England – carrying out around four site visits each week and keeping every day varied and interesting.
Deliver exceptional customer service, acting as the first point of contact on-site, resolving technical issues quickly and professionally, and leaving clients with a positive experience.
Work closely with the wider engineering team, sharing knowledge and supporting one another to maintain our high standards of delivery.
Troubleshoot, diagnose, and escalate issues where necessary, making sure nothing slips through the cracks.
Document your work accurately, helping to keep our records up-to-date and our service seamless.
Represent T-Tech with professionalism, building strong relationships with clients and ensuring they feel supported.
Requirements
Proven customer service experience – you know how to keep clients happy and turn challenges into positive outcomes.
A natural technical curiosity – you enjoy learning, troubleshooting, and finding smart solutions quickly.
A growth mindset – certifications like MS-900 and AZ-900 are a plus, but if you don’t have them yet, we’ll support you to get there.
Strong communication skills – you can explain technical issues in a clear, friendly way and build trust with clients.
Benefits
Competitive Salary – We value your skills and experience, so we ensure you're rewarded accordingly.
Medical Cash Benefits – Because your well-being matters. Get support for everyday healthcare costs.
Pension Contributions – We match your contributions up to 4% of your salary, helping you plan for the future.
Life Assurance & Income Protection – Peace of mind for you and your loved ones.
A Learning-Focused Environment – Work alongside experts in cutting-edge technology and stay ahead of the curve.
Training & Development – We invest in your growth, providing opportunities to expand your skill set.
Team Gatherings in London – Connect with colleagues, celebrate successes, and collaborate in person at our exciting all-hands events three times a year.