Drive sales and subscriber growth through direct, in-person engagement within assigned communities.
Conduct door-to-door outreach, community events, and property engagement initiatives.
Identify customer needs and recommend appropriate Blue Stream Fiber solutions (video, internet, voice).
Upsell and cross-sell services to maximize revenue and customer satisfaction.
Educate residents on product offerings, pricing, and service enhancements.
Partner with the Account Manager to build strong, long-term relationships with property managers as a trusted sales advisor.
Serve as the dedicated sales representative for assigned properties, ensuring leasing offices are stocked with marketing materials that drive adoption, visibility, and revenue growth.
Assist during town halls to educate residents on new service availability.
Support onboarding and installation phases.
Serve as the on-site sales subject matter expert throughout property launches and conversions.
Create and manage customer orders within the ICOMS billing system.
Utilize internal systems for data entry, customer registration, and account updates.
Provide feedback to improve sales processes and customer experience.
Stay informed on competitive offerings, market trends, and industry developments.
Contribute to community-level sales strategies and penetration goals.
Partner with leadership to drive performance and achieve revenue targets.

Community Engagement Advisor

Key skills