Manage ASO and PEO migration team to ensure clients start on projected timeline.
Strong Communication skills between all parties and across departments.
Assist team on problem solving as well as any escalations that arise.
Mentor and guide migration teams to succeed in their career goals.
Front line Manager for both ASO and PEO DigitalEdge builds
Monitors KPI’s on all internal and external deliverables.
Recommends and Builds SOP’s which will provide a better Customer Experience
Works with multiple teams and departments as needed
Mentors team by having weekly 1:1 meeting along with evaluating and monitoring their work loads.
Conducts internal team meeting(s) and trains when needed
Participates, when necessary, in welcome meeting with intros, expectations, timelines, ASO & PEO explanation.
Able to implement payroll as well as Time and Labor in both the ASO and PEO platforms during overflow situations or key strategic projects
May need to travel to an onsite location to onboard or manage an account
Other duties as appropriate to the objectives of the role and goals of Resourcing Edge

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Multiple years in Customer Service
Multiple Payroll Platform Knowledge
Experience in growth and change management
Ability to analyze/adjust internal processes for better results in onboarding and operations
Excellent organizational skills with an attention to detail and the ability to handle and prioritize multiple projects
Strong troubleshooting and problem-solving skills
Ability to present information effectively and respond to questions from groups of managers, clients, and customers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
Human Capital Management, ASO or PEO experience
CPP and/or SHRM certification
Benefits and TLM knowledge a plus
4 + years of strong customer service experience and supervisor experience in implementation.
Expert skills in Microsoft Office Suite
Energetic & Collaborative with multiple teams and departments

Senior HR Integration Consultant

Key skills