Program Manager

Role Overview

• help lines of business develop and execute strategic roadmaps
• capturing the strategic vision of business heads
• distill and organize the strategic goals and objectives in executable programs and projects
• manage business strategic road maps as programs
• have exposure to and influence with senior members of departments
• prepare appropriate consumable documentation for meetings
• establish trust with the lines of business you support
• manage the budget, initiatives, resource maximization and introducing enterprise changes due to strategic visions
• responsible for the overall completion of a program within the larger organization’s project portfolio
• develop trust with your assigned business lines
• help draft their strategic plan
• decompose strategic plans into programs/workstreams
• may include complex multi-workstream Bank strategic initiatives
• manage and utilize change management techniques to execute according to defined timelines
• help manage and track the Program Portfolio
• provide program-level metrics to assess and track financials, risk, resources
• identify, document, and resolve dependencies related to people, product, and processes
• direct and evaluate Program Management vision and build out of executable projects
• provide assistance and coaching to other project managers
• continually assess risk at multiple levels leveraging Enterprise Risk Management best practices
• document and drive continuous process improvement for Program Management
• may lead and develop a team; responsible for hiring, coaching, performance management, training and development

Requirements

• 7+ years of related experience in Project Management or similar field
• Bachelor's degree in related field required; Masters or MBA in related field preferred
• Previous leadership experience preferred
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services preferred
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
• Advanced experience working on project-based teams
• Advanced experience in various EPMO functions including governance, resource capacity management, talent development and technology program management
• Advanced experience drafting strategic plans
• Advanced experience communicating with various stakeholder levels, including senior leadership
• Advanced influencing skills and ability to gain buy-in across multiple customers/stakeholders
• Advanced financial industry experience preferred
• Advanced speaking and writing communication skills
• Advanced process mapping documentation skills preferred
• Project Management Professional preferred
• ADKAR certification preferred
• May require up to 25% travel

Tech Stack

• PMP

Benefits

• competitive salaries
• an ownership stake in the company
• medical and dental insurance
• time off
• a great 401k matching program
• tuition assistance program
• an employee volunteer program
• a wellness program