Agile Coach

Role Overview

• Enable high-performing teams
• Coach teams to continuously improve collaboration, delivery effectiveness, and value creation.
• Facilitate agile ceremonies, workshops, retrospectives, planning sessions, and problem-solving activities.
• Help teams improve flow, predictability, and sustainable delivery.
• Support the adoption and long-term embedding of new ways of working.
• Drive organizational change
• Support strategic initiatives, governance improvements, and transformation programs.
• Design and facilitate workshops, training, and adoption activities.
• Translate strategic objectives into practical team behaviors and operating practices.
• Ensure organizational improvements are successfully adopted and sustained.
• Partner with stakeholders
• Build strong relationships with Team Leads, Scrum Masters, Project Managers, and business leaders.
• Align priorities across teams, domains, and business units.
• Facilitate collaboration, transparency, and shared ownership across complex initiatives.
• Act as a trusted advisor on organizational effectiveness and delivery excellence.
• Build organizational capability
• Coach Scrum Masters, Team Leads, Project Managers, and delivery teams.
• Design and deliver coaching, mentoring, and learning programs.
• Mentor Agile Coaches and Scrum Masters.
• Contribute to Communities of Practice and knowledge-sharing initiatives.
• Improve delivery and operating models
• Identify systemic impediments, risks, and improvement opportunities.
• Use delivery metrics, flow data, and feedback to drive measurable improvements.
• Contribute to the evolution of delivery practices, governance, and operating models.
• Promote evidence-based decision making and continuous improvement.
• Leverage AI and innovation
• Help teams adopt AI-enabled tools to improve productivity, collaboration, and decision-making.
• Identify opportunities for automation and agentic ways of working.
• Encourage experimentation and continuous learning.
• Stay up to date with emerging industry trends and AI capabilities, translating them into practical business value.

Requirements

• Bachelor's or Master's degree, or equivalent practical experience.
• English proficiency: B2/C1 (both written and spoken communication).
• Spanish proficiency: C1/C2 (both written and spoken communication).
• 5+ years' experience as an Agile Coach, Scrum Master, Delivery Coach, or similar role in Agile environments.
• Proven experience coaching multiple teams and stakeholders in complex, cross-functional organizations.
• Strong understanding of Agile principles and their pragmatic application to business needs.
• Experience facilitating workshops, training, and organizational change initiatives.
• Proven track record of implementing, adopting, and sustaining organizational improvements and transformation initiatives.
• Excellent stakeholder management and influencing skills across all organizational levels.
• Ability to advise leaders and teams on ways of working and organizational effectiveness.
• Strong systems thinking with the ability to identify dependencies, risks, and root causes.
• Experience using delivery data, flow metrics, and organizational insights to drive continuous improvement.
• Hands-on experience leveraging AI-enabled tools to improve productivity, decision-making, facilitation, delivery effectiveness, and continuous improvement.
• Strong interest in emerging AI and agentic ways of working, translating new capabilities into practical business value.
• Experience with digital collaboration, delivery management, analytics, and AI-enabled tools.
• Excellent communication, facilitation, coaching, and relationship-building skills.
• Proven ability to manage complexity and thrive in changing, ambiguous environments.
• Strong conflict resolution, consensus-building, and influencing skills without formal authority.
• Experience working across domains and competencies to deliver strategic initiatives and organizational goals.

Benefits

• Health insurance
• Flexible work arrangements
• Professional development opportunities