Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services
Verifies insurance coverage and obtains authorization for all services that require authorization, pre-certification, and/or referral
Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged
Requests upfront payment of deposits from responsible party
Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis
This position frequently requires walking from different areas
Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators
Must be able to respond quickly to medical STATS and emergencies
This position requires sitting frequently
Must be able to lift 20-50 pounds occasionally
Works in a fast-paced environment with numerous interruptions

High School Diploma or GED required; Bachelor's Degree preferred
Accurate spelling and attention to detail required
Must be able to key 40 wpm
Knowledge of patient registration, insurance, and hospital billing preferred
Medical terminology knowledge and understanding of third party reimbursement preferred
Excellent communication skills and customer services skills required

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short
and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Patient Service Representative – PRN

Key skills