About this role

Adjust non-injury auto claims and work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims
Deliver best in class customer service through setting appropriate expectations and proactive communication
Document the thought process including damage evaluation, investigation, negotiation, and settlement decisions
Collaborate with external and internal partners to facilitate claims resolution
Support workload surges and catastrophe (CAT) response operations as needed
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled

High School Diploma or equivalent experience or GED
Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims
Ability to prioritize and multi-task while navigating through multiple business applications
Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire
Successful completion of a job-related assessment is required.

Associate Auto Adjuster

Key skills