Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings
Designs and drives implementation of multi-platform technology and digital solutions
Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market
Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments
Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance
Translates Digital or Technology product and experience opportunities (customer 'needs' and 'wants' as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy
Shepherds complex Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.)

Bachelor's degree; OR 4 years of relevant education and/or experience
6 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing
Demonstrated ability to connect and influence cross-functional teams to achieve congruent outcomes
Experience driving alignment in matrixed organizations through communication and problem-solving
Solid eye for business with direct experience in financial product verticals such as banking and insurance, understanding economics and trends
Possess a strong ability to translate business requirements into clear platform implications and technical specifications to inform priority
Demonstrates understanding of platform architecture and backend systems to effectively evaluate feasibility, estimate effort, and drive conversations forward
Able to bridge the gap between business partners and technical teams, ensuring that proposed solutions are technically sound given constraints and aligned with the overall platform strategy
Demonstrated systems thinking
Demonstrated ability to take initiative and challenge status quo
Demonstrated ability to define and implement digital product 5+ year vision

Senior Digital/Technical Product Manager

Key skills