Lab Manager

Role Overview

• Direct the daily operational activities of the laboratory ; both the technical and non-technical operations
• Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed
• Directly supervise, train, and mentor supervisors along with responsibility for all departmental staff
• Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT
• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, managers, discipline directors, laboratory directors or corporate operations
• Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct
• Assist with developing and implementing laboratory procedures and installation of equipment and methods
• Manage staff including hiring qualified employees, performance management, training and development
• Ensure effective communication with leadership, clients, sales, corporate operations and all departmental staff
• Conduct departmental meetings and ensure appropriate departmental communication
• Investigate deviations from established procedures to ensure effective corrective action
• Maintain technical knowledge in the assigned department(s) for the laboratory testing
• Will provide oversight to additional network locations as needed

Requirements

• Bachelor’s degree in Chemical or Biological science, Clinical Laboratory Science or Medical Technology
• 5 years or more of clinical laboratory testing experience
• 3 years or more of supervising or leading a team
• ASCP or AMT certification
• Understanding of laboratory operations as well as policies and procedures
• Experience working in a high volume laboratory environment
• Strong working knowledge of CLIA, CAP and relevant state regulations
• Proven success in training and developing both technical and non-technical employees
• Ability to work independently and within a team environment
• Proficient with computers; Familiarity with laboratory information systems
• High level of attention to detail along with strong communication and organizational skills

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan