Responsible for providing clinical customer support by interfacing with sales, technical personnel, and other Nihon Kohden team members to effectively implement Nihon Kohden NKV Series Ventilator Systems into customer sites
Interact directly with customers by supporting product installations, providing advanced clinical ventilation application information and training, and delivering clinical customer support, including but not limited to phone or on-site support
Coordinate assigned projects from initiation to completion and guide Customer and Nihon Kohden resources to ensure projects are successfully implemented and meet customer expectations, during scheduled work weeks
Ensure delivery of equipment, itemization of contents, electrical testing by hospital Biomed, and other requirements are completed prior to new product installations; provides ongoing support and documentation during scheduled assignments
Provides ongoing clinical customer support either in person or by telephone
Makes travel arrangements according to company policies and completes expense reports within designated timeframes
Maintains clinical knowledge and competence, including an active respiratory therapy license and Registered Respiratory Therapy Credential
Advises, coordinates, and communicates between Customers and Nihon Kohden resources to resolve complex ventilation issues and ensure timelines are met, as assigned

Masters or Bachelors degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree
Valid unrestricted respiratory therapy license issued within the United States
Active NBRC Registered Respiratory Therapist (RRT) Credential
Valid drivers license and good driving record are required
3+ years of experience in critical patient care to include neonatal, pediatric, and adult patient populations
Well-rounded critical care ventilator experience, with a strong knowledge of cardiopulmonology and the ability to troubleshoot complex critical respiratory ventilation issues

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America

Clinical Application Specialist, Ventilation – Part-Time

Key skills