Own and deliver Morrisons business end-to-end, driving sales, profit and share growth through joint business planning, strong customer relationships and best-in-class execution.
Full P&L responsibility for Morrisons (sales, margin, agreed trade investment)
Direct ownership: Morrisons Main estate, Convenience, Online & wholesale
Accountable for joint business planning, negotiations and execution across all formats
Own performance, delivering availability, distribution and well-being visibility
Customer Leadership: Own Morrisons relationships, lead JBP’s, negotiations and growth plans aligned to customer strategy
Joint business planning & Negotiation: Develop and deliver annual JBP’s, Trade plan and commercial negotiations to drive profitable growth
Execution Excellence: Deliver availability, distribution, feature space and promotional compliance across all formats
Commercial Delivery: Own forecasts, budgets and trade spend; deliver revenue and margin targets
Insight-Led Growth: Translate category, shopper and customer data into clear actions and opportunities
Cross-Functional Alignment: Align category, supply, marketing and Finance to successfully land plans and deliver results

Strong UK Top 6 grocery national account experience
Proven delivery of JBP’s and customer negotiations that drive profitable growth
Full P&L ownership with strong commercial decision making
Highly numerate with strong revenue management capability
High analytical capability; translates data and insight into clear commercial actions
Strong stakeholder influence (internal + external)
Track record of delivering executional KPI’s (availability, distribution, promotional compliance)
2-3 years’ experience managing Top 6 grocery customer (ideally Asda/Morrisons)
Demonstrable experience leading customer negotiations (CPI, JBP, Promotions)Ability to be with the customer weekly F2F and also be in the office****

Yearly bonus based on personal contribution and financial performance
Flexible working options
25 days holiday plus 8 bank holidays and the option to buy and sell holidays
Onsite Gym and Wellbeing Centre
Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
Pension scheme with your contributions matched for up to 10% of your salary
Cycle to work scheme
SimplyHealth Cash plan
Onsite Staff shop and online staff discounts
Bupa Private Medical Insurance
Competitive Car Allowance
Electric Car Scheme
Access to LinkedIn Learning
Access to ABF Networking, connect, collaborate, and grow across the ABF Group.
Four week Digital Nomad
Opportunity for a variety of marketing leading development opportunities
2 recharge days a year to pause and get back on top and thriving
Birthday day off
Inspiring connection events in line with our exciting wellbeing vision

Customer Business Manager

Key skills