Create and execute a business plan to increase utilization of RailPros’ services in the freight railroad market
Identify, develop, and maintain positive relationships with key account stakeholders at all levels within the assigned client(s)
Maintain a high level of visibility in the field, meeting representatives at job sites and field offices
Identify areas for improvement in the customer experience and work with RailPros staff to align service, communication, and technology strategies to satisfy our Service Excellence goal
Identify revenue opportunities within the assigned client(s) and participate in creating solutions that align with our existing or new service offerings
Act as liaison for internal and external communications between client(s) and RailPros
Assist with developing new flagging projects and/or other service offerings, including but not limited to project development, internal and external communication, pilot programs and support and service issues
Coordinate and develop marketing and advertising campaigns geared toward client needs
Participate in creating and presenting marketing material to key client stakeholders
Assist with the identification and resolution of any service-related issues or concerns
Ensure reporting and communication is frequent and bi-directional between the client and RailPros teams
Attend industry events to attract new customers and strengthen relationships with current ones.
Other duties as assigned or required to meet business needs

Established relationships with management-level peers at BNSF in the Engineering and Procurement functions
Deep understanding of BNSF engineering services, both internal and contracted
Demonstrated ability to manage multiple projects simultaneously
Excellent organizational skills
Must be proficient in the use of computers and email and other software commonly employed to develop presentations and promotional materials
Proven ability to exercise discretion in the handling of sensitive and/or confidential materials and information
Strong skills in presenting and delivering new concepts and methods
At least 10 years of direct work experience with the Engineering and Procurement departments within BNSF and an excellent network within the company and the industry
Bachelor’s degree in Engineering, Business Administration, or a related field

Comprehensive Health Insurance : Includes medical, dental, and vision coverage.
Additional Coverage Plans : Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage.
Life & Disability Insurance : Employer-paid with additional voluntary options available.
Retirement Savings : 401(k) plan with employer match.
Paid Time Off (PTO) : Generous vacation and company paid holidays.
Wellness Programs : Access to various wellness initiatives and resources.
Discount Programs : Exclusive discounts on products and services.
Company Merchandise Allowance : Company-funded allowance for our online store.
Health Savings Accounts (HSA) : With employer match.
Health Reimbursement Arrangement (HRA) : Employer-funded.
Flexible Spending Accounts (FSA) : For dependent care expenses.
Employee Assistance Programs (EAP) : Support for personal and professional challenges.
Professional Development : Opportunities for training and career growth.
Work-Life Balance : Initiatives designed to support a balanced and fulfilling work life.

Associate Vice President – Strategic Relations

Key skills