Strategic Account Manager

Role Overview

• Spend significant time in the field with customers, supporting live demos, pilots, and on-site deployments of Agtonomy’s solutions.
• Act as the primary customer-facing representative during trials, capturing feedback on usability, performance, and operational fit.
• Build trusted relationships with farmers, growers, and enterprise operators by understanding their workflows, pain points, and success metrics.
• Partner closely with Field Operations to coordinate demos, troubleshoot issues, and ensure a strong customer experience.
• Translate field learnings into clear, actionable insights for Product, Engineering, and Sales leadership.
• Own follow-up conversations post-demo to progress opportunities toward commercial agreements.
• Manage a portfolio of strategic accounts, driving revenue through pilots, expansions, and long-term customer adoption.
• Maintain detailed notes, feedback, and opportunity tracking in HubSpot and Google Suites.
• Participate in account planning, forecasting, and pipeline reviews with sales leadership.
• Represent Agtonomy at field days, customer sites, grower meetings, and industry events.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience preferred.
• 4–7 years of experience in sales, account management, customer success, or field-facing roles, ideally within agriculture, ag tech, equipment, or industrial technology.
• Demonstrated comfort working in the field with customers, including farms, test sites, or operational environments.
• Ability to communicate effectively with hands-on operators as well as enterprise and executive stakeholders.
• Strong listening skills and a structured approach to capturing and synthesizing customer feedback.
• Experience supporting technical demos or pilots in collaboration with engineering or field teams.
• Organized and detail-oriented, with the ability to manage multiple accounts and field activities simultaneously.
• Data-driven mindset with experience tracking opportunities, feedback, and outcomes.
• Willingness to travel up to 50% of the time, with extended time on customer sites as needed.
• Proficiency with Google Workspace, PowerPoint, Slack, CRM systems (HubSpot), and modern sales tools.

Benefits

• 100% covered medical, dental, and vision for the employee (partner, children, or family is additional)
• Commuter Benefits
• Flexible Spending Account (FSA)
• Life Insurance
• Short
• and Long-Term Disability
• 401k Plan
• Stock Options
• Collaborative work environment, working alongside a passionate, mission-driven team!