Lead multidisciplinary teams with diverse profiles
Drive the Hybrid Squads strategy and lead structuring initiatives
Design and evolve acceleration programs for AI-focused roles
Structure and monitor action plans based on operational metrics and OKRs
Manage employee expectations across different management levels
Manage team climate, culture, and career (FeedZup, Performa, Méritos, Promotions, Attrition)
Ensure high technical quality and a proactive client-facing stance from teams
Foster Zup's culture with a focus on continuous development
Maintain executive alignment with client leadership
Identify opportunities to position Zup as a strategic partner with technical authority
Manage career development and progression of direct and indirect reports
Define, lead, and track strategic initiatives, especially in AI

Strong people management skills
Systemic thinking and broad business vision
Proficiency with engineering and agile metrics
Experience in complex environments with multiple stakeholders
Ability to influence without direct formal authority
Ability to execute strategically with a results focus
Proven experience leading mainframe modernization projects leveraging AI
Experience building and managing in-house Generative AI platforms at large financial institutions
Advanced practice with governance mechanisms and performance measurement for large-scale AI agents
Expertise in agile frameworks applied to delivering innovative technology solutions

We value the continuous growth of Zuppers, encouraging each person to pursue paths that drive their professional development.

Technology and Digital Transformation Manager

Key skills