Collaborate with SMEs to gain a comprehensive understanding of current business processes.
Make data-driven decisions and propose systematic process improvements.
Become the go-to expert for Gigamon’s SFDC functionality, integrations, and limitations.
Provide daily support and ownership of SFDC for our Marketing, Sales, and Demand Gen team super users.
Lead the SFDC implementation board for Demand Gen Ops.
Manage the requirements of the intake process from initial discussions to the delivery of solutions.
Gather and document system enhancement requests, and design, develop, and validate solutions.
Organize user acceptance testing and support change management efforts.
Take on additional responsibilities as needed.

8+ years of experience in a Sales or Marketing Operations role that works internally.
3+ years of hands-on experience managing SFDC implementations.
Salesforce administration certification or equivalent experience is essential.
Familiarity with Marketing Systems is a plus.
A strong ability to identify and address root causes of issues, implementing forward-thinking solutions based on thorough analysis.
Proven experience collaborating with and influencing various stakeholders to make informed business decisions.

Senior Salesforce Analyst

Key skills