Design, build, and maintain a secure, scalable Windows ecosystem for Akamai's global workforce.
Deploy and manage critical services connecting thousands of endpoints.
Analyze, research, and resolve complex technical issues focused on Windows OS.
Collaborate with engineers on documentation, testing, implementation, escalation, and serve as a liaison to the Solution Center.
Administer, configure, and maintain Akamai's global Windows fleet using group policy, registry settings, Kace, and Workspace One MDM tools.
Design and optimize client OS deployment workflows with management tools and scripting, managing drivers, configurations, upgrades, and maintaining infrastructure.
Implement and maintain effective patch management strategies for Windows OS and third-party software, ensuring timely testing, staging, and rollout processes.
Write, test, and maintain scripts (Powershell, VBS, Batch) for automating administrative tasks, enforcing configurations, and deploying software.
Provide Tier 3 engineering support for complex Windows issues, conducting root-cause analysis, documenting solutions, and ensuring availability when required.
Monitor system health, performance metrics, and compliance logs throughout the enterprise-wide Windows infrastructure.

Have a high school diploma or a technical degree, another related field or its equivalent
Have 5 years experience in enterprise systems engineering, with a dedicated focus on Windows administration at scale (3,000+ endpoints).
Demonstrate expertise in enterprise endpoint and systems management, including deployment, patching, inventory, reporting, and adaptability to new tools.
Demonstrate expertise in Windows imaging workflows, including WIM deployment, driver integration, post-imaging setup, and automated build procedures.
Demonstrate expertise in PowerShell, VBS, and batch code for automation, configuration enforcement, and administration tasks, with Python experience valued.
Demonstrate understanding of Windows architecture, file systems, registry, Group Policy (GPO), Installer packaging, Active Directory, and security frameworks.
Demonstrate expertise and comprehensive knowledge related to these operating systems.

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Systems Engineer II

Key skills