Own the overall technology vendor management strategy, aligning procurement priorities with organizational goals across product development, enterprise IT, and AI initiatives.
Establish and maintain a vendor portfolio governance framework covering risk, performance, compliance, and spend.
Partner with executive stakeholders and business unit leaders to anticipate needs and proactively drive sourcing decisions.
Develop and manage annual and multi-year vendor spend budgets; identify and deliver cost optimization opportunities without compromising operational agility.
Oversee our Strategic Supplier Program which covers our main partners in software and platform engineering.
Partner with Product Engineering, and HR leadership to forecast and fulfill contract labor needs.
Drive competitive bidding, rate benchmarking, and SLA enforcement across staffing suppliers.
Ensure the program scales efficiently with organizational growth while managing risk and legal exposure.
Lead all technology purchasing across product and engineering tools, enterprise IT platforms, marketing and sales technology, and AI tools.
Execute renewals, renegotiations, and new contracts with discipline and speed.
Maintain a technology category management practice: grouping spend by category and applying market intelligence.
Requirements
Bachelor’s degree in a related discipline and 12 years’ experience in a related field.
The right candidate could also have a different combination, such as a master's degree and 10 years’ experience; a Ph.D. and 7 years’ experience in a related field; or 16 years’ experience in a related field.
7+ years’ experience in a management or leadership role.
10+ years of experience in technology procurement, vendor management, or strategic sourcing — with meaningful exposure to a software product development environment.
5+ years in a senior individual contributor or leadership role, with demonstrated ability to influence outcomes and manage cross-functional stakeholders.
Proven experience managing both third-party/contingent labor programs and software/hardware technology purchasing.
Demonstrated ability to negotiate complex technology agreements including SaaS, ELAs, MSAs, and SOWs.
Familiarity with enterprise IT platforms (e.g., Salesforce, ServiceNow) AND product engineering toolchains.
Experience with AI tool evaluation, procurement, and contractual risk management — or a clear ability to ramp quickly in this domain.
Strong financial acumen; ability to manage and optimize multi-million-dollar spend portfolios.
Exceptional communication skills with the ability to influence without authority and present clearly to senior leaders.
Highly organized, self-directed, and comfortable operating at pace in a rapidly evolving environment.
Tech Stack
ServiceNow
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations.
Seven paid holidays throughout the calendar year.
Up to 160 hours of paid wellness annually for their own wellness or that of family members.
Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.