Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. The Technical Product Director is responsible for collaborating with business stakeholders on priorities and requirements for new capabilities, leading cross-product initiatives, and managing Agile teams to ensure successful outcomes.
Responsibilities:
- This role is a hands-on player / coach position
- Communicates regularly with key stakeholders, collaborates with stakeholders to create and maintain the capability backlog
- Owns intake process for new work affecting multiple product groups
- Maintains product area backlog of requests at the epic level and prioritizes cross-product initiatives
- Coordinates with stakeholders to ensure new requests proceed through intake to prioritization within SLA
- Interfaces with finance for budget & resourcing
- Elevates potential ‘backlog breaking’ requests or urgent prioritization concerns to senior leadership as needed
- Facilitates quarterly PI planning and budgeting
- Coordinates portfolio review meetings to approve impact to committed deliverables from new cross-product requests
- Communicates decisions, priorities, and other relevant cross product initiative information to appropriate stakeholders
- Travel 10%-15%
Requirements:
- Bachelor's degree in computer science or similar
- 10+ years of progressive work experience
- 5+ years' experience in a product management role
- 4+ years of experience working with technology platforms, integrations and APIs
- Experience working as a program / project management role
- Experience using AI tools for business: Copilot, Claude, ChatGPT, etc
- Experience in service repairs or manufacturing is desired
- Strong communication and leadership skills, particularly good communicating between business and technology teams
- Ability to coordinate and influence a wide variety of stakeholders across the enterprise in order to clear roadblocks
- Strong understanding of technology as well as business needs
- Enthusiasm for Agile development methodologies