Travel to customer site to support our customers to perform preventive maintenance procedures, system level repairs, system installation, and acceptance testing of Teradyne Defense and Aerospace Test Systems (S9100, SpectrumHS, SpectrumBT Tester, High Speed SubSystem, Tempo).
Interface with various support teams within Teradyne to deliver on Teradyne's commitment to our customers
Provide technical support to customers and field teams either on-site or through phone or email
Identify issues that require escalation with the team
Make recommendations to existing product solutions to improve tester up-time and performance.
Participate in cost reduction, productivity improvement programs
Uphold Teradyne and respect customer core values at all times
Requirements
5+ years’ test/product service engineering experience
Prior experience on Teradyne or any other ATE platform is a plus.
Experience with C, C++ or Visual Basic 5 (preferred)
Degree in Electronics/Electrical Engineering (preferred)
Proficient with Siemens PLC programming, debugging, Watlow programming, TIA portal, Step 7 (preferred)
Strong automation troubleshooting and analytical skills
Sensitive to the needs in communication and effective follow-up till resolution of issues
Self-starter and good team player with good interpersonal and problem-solving skills
Self-driven in pursuing technical knowledge related to the job
Must be able to maintain requirements for a secure clearance
Must be able to accommodate travel requirements for the job – travel will be required most weeks (75%+) and may be short notice
Ability to frequently lift and carry 25 -50 lbs.
Benefits
robust health and well-being benefit programs
medical, dental, vision
Flexible Spending Accounts
retirement savings plans
life and disability insurance
paid vacation & holidays
tuition assistance programs
discretionary bonus(es) based on financial performance