Staff Site Reliability Engineer

Role Overview

• The Staff Site Reliability Engineer partners with development teams by defining availability standards and implementing availability and resiliency patterns in applications and infrastructure.
• Design and Implement software and tools to improve the performance
• availability, scalability, and latency, while delivering end products to customer with the highest efficiency and meeting all security standards.
• Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
• Build automation and tooling around application management, such as deployments, configuration changes and disaster recovery scenarios.
• Design, Implement and evangelize Observability and monitoring systems to proactively detect problems and identify cause.
• Evaluate capacity of the application on a continuous basis to provide stats to the Product/Business teams and recommend an efficient path to scale for future needs.
• Identify performance bottlenecks and work with cross-functional teams to troubleshoot and resolve issues.
• Serve as a technical liaison for the application and provide documents and runbooks to Level 1 and Level 2 teams.
• Participate in 24 X 7 on-call rotation.
• Be a champion of excellent processes; take the initiative in developing repeatable patterns and standard, re-usable work across teams.
• Work directly with application development teams to provide feedback and technical requirements to the software development lifecycle, implementing best-practice microservice design patterns and other modern software development approaches.
• Understand and support the adoption of best-practice microservice design patterns and other modern software reliability approaches and techniques.
• Be a thought leader: a senior point of expertise on site reliability engineering issues, industry trends and developing technologies.
• Be a role model to others on the team. Coach and mentor team members.

Requirements

• Education and experience typically obtained through completion of a Bachelor’s Degree in Business and/or Computer Science or related field.
• Typically 8+ years of related progressive experience managing large complex projects in a technical or software development environment inclusive of post-graduate degree.
• Proven ability to lead a team through high priority Incidents and improve the RCA process.
• Excellent troubleshooting skills and proven experience resolving technical issues in complex environments.
• Hands-on experience in designing and developing using the one or more of the following technologies: Python, Go, Java
• Docker
• Experience in Microservices Architecture.
• Messaging frameworks such as Kafka, SQS or JMS
• Database Technologies like Oracle, Dynamo DB, Aurora etc.
• Caching layers such as Redis and memcached.
• Strong understanding of Linux administration.
• Experience with CI/CD pipeline implementation including GIT, Chef, Maven, Jenkins etc.
• Strong understanding and hands-on experience on TCP/UDP/IP protocols.
• Experience in leading cross-functional teams to create technical solutions.
• Proven track record designing and building complex end-to-end systems (full stack developer).

Tech Stack

• Chef
• Docker
• DynamoDB
• Java
• Jenkins
• Kafka
• Linux
• Maven
• Microservices
• Oracle
• Python
• Redis
• Go

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.