Responsible for leading all Pre-Access related functions including administering, coordinating and reviewing the performance of their assigned Scheduling team
Identifying and implementing strategies to improve processes, promote operational efficiency, enhance the patient experience and meet regulatory compliance guidelines
Active engagement and collaboration with operational, client leadership and associates
Makes day-to-day leadership decisions
Achieves results by exercising influential leadership and providing impactful feedback
Successfully shares authority and responsibilities to move decision making and accountability downward
Clearly and succinctly conveys information and ideas; captures and holds others’ attention
Inspires and sustains team unity and engagement
Manages budget and resource planning to ensure maximized output and exceptional results

Bachelor’s degree or equivalent work experience
5+ years of leadership experience
7+ years of Revenue Cycle or Patient Access experience
Experience in healthcare provider finance operations or similar service environment required
Strong executive presence with the ability to project confidence, credibility and authority
Experience managing multiple health systems required
Demonstrated experience implementing strategic initiatives
Financial and project management experience required
Ability to effectively lead diverse teams and influence change management
Effective communication skills with ability to clearly convey information and ideas
Demonstrated use of KPIs to drive and track team performance
Demonstrated critical thinking and action planning abilities
Demonstrated usage of AI in process and technological improvements

Senior Director, Pre-Access

Key skills