Managing projects for partners from end-to-end (from Vendor Onboarding to Post-Sale Analytics), providing white glove service and hitting deadlines, week-over-week
Understanding our customers unique business goals, needs, and challenges, helping them to grow their businesses
Developing and prioritizing product roadmaps, delivering strategic recommendations and analyses, and developing systems, tooling, and operational strategies that drive growth for clients
Managing all communication (via phone and email) with clients
Tracking feedback from clients and internal teams so processes continue to become more constructive, clear, and beneficial to all parties involved
Becoming a subject matter expert in the technology used at Simplistic (Shopify Plus, HTML, etc.) to provide quick responses to any questions, concerns, and/or issues from clients

Available to work 40 hours and located in South America
1+ years eCommerce project management experience
Basic understanding of languages to build flash site websites (i.e. HTML and CSS)
Advanced understanding of standard project management methodologies and requirements. Ability to oversee and advise on project management issues and assist with overcoming barriers
Ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines
Conceptual understanding of the underlying technology used to deliver eCommerce experiences (product data, data structures, and data management)
Strong verbal and written communication skills
Very strong attention to detail and organization skills

E-commerce Account Manager

Key skills