Responsible for day-to-day management of complex projects conducted with collaborators both internal and external to the University.
Leads development of study protocols, managing the detailed operations of projects, analyzing qualitative and quantitative data, cultivating close relationships with community partner organizations.
Will assist in developing and executing design research strategies and activities.
The Associate Design Strategist (Project Manager) will apply methods of human-centered design, service design, and behavioral design to understand complex problem spaces and define opportunities for improvement as a key team member of the CHIBE Design Core Lab.
Collaborating with and supporting CHIBE faculty affiliates across the research project lifecycle.
The Design Core Lab develops innovative and responsive solutions to persistent health challenges, strengthens engagement with those solutions, and increases the relevance and reach of our science.

Professional experience conducting service design projects demonstrating the ability to complete complex, thoughtful, and timely work with colleagues, clients or stakeholders.
Design-related degree or equivalent industry experience.
Experience with design research methods, including user interviews, ethnography, contextual inquiries, usability testing, surveys, or desk research.
Proficiency in accurate, thorough, and ethical data analysis, including qualitative coding, thematic analysis, and survey analysis.
Experience interacting with highly diverse populations and employing an empathetic, intersectional, and trauma-informed approach.
An understanding of human-centered design principles and service design techniques including journey mapping, blueprints, workflow maps, and prototyping.
Excellent communication skills, including writing, presenting, and facilitation.
Ability to navigate complexity and ambiguity in projects with complex workflows, stakeholders, and systems.
A high standard for ethical, equitable, and rigorous design practice.
Experience in one or more of the following preferred: Graphic, visual, and/or UI/UX design skills; Rapid prototyping and experiment design; Background in health care, whether as a clinician or in health care management or innovation; Experience in application of behavioral science, implementation science, informatics, and/or design thinking.

Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
Take advantage of Penn's exceptional tuition benefits.
Penn offers generous retirement plans to help you save for your future.
Penn provides you with a substantial amount of time away from work during the course of the year.
In partnership with Genworth Financial, Penn offers faculty and staff long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility.
Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life.
Penn provides an array of resources to help you advance yourself personally and professionally.
As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities.
From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff.
Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments.
Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child.

Associate Design Strategist

Key skills