Server Analyst
Columbia, South Carolina, United States of America
Full Time
3 weeks ago
No Visa Sponsorship
About this role
Role Overview
- Analyzes server workload, including traffic and utilization trends.
- Provides analytical support to team members throughout the development and implementation process.
- Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs etc.
- May provide training on hardware and/or software use.
- Compiles and analyzes operational data and directs tests to assist in establishing standard for new designs or modifications to existing equipment, systems, or processes.
- Tests and verifies servers and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
- Confers with technical specialists and consults specifications to evaluate interface between hardware and software and operational and performance requirements of overall system (s).
- Interfaces with users, consultants, technical teams, and vendors for maximum guidance or on new technology to determine installation requirements.
- Ensures compliance with audit requirements.
- Addresses vulnerabilities within audit-mandated time frames.
- Anticipates and mitigates problems to integrity the security of the system.
- Maintains effective security/backup and disaster recovery processes and systems.
- Monitors server performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Creates and maintains process and procedure documentation.
- Keeps knowledge and skills updated to keep up with rapid advancements in server technology.
Requirements
- Required Education: Bachelor's in a job related field Or an additional 4 years job related work experience Or Associate's plus an additional 2 years job related work experience
- Required Work Experience: 6 years of server or other job related experience.
- Required Skills and Abilities: Advanced technical knowledge of server, communications, and related hardware and software.
- Strong understanding of technical problems and solutions in relation to the current, as well as the future business environment.
- Proficiency with server technologies and platforms.
- Excellent problem analysis of server systems.
- Able to gather information, analyze information and troubleshoot various server problems.
- Strong organizational and interpersonal skills.
- Ability to communicate technical issues with non-technical people.
- Strong customer service skills.
- Strong knowledge of common server analysis, monitoring and security utilities.
Benefits
- Subsidized health plans
- Dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service recognition
- National discounts to movies, theaters, zoos, theme parks and more