Customer Support Agent

Role Overview

• Engage with customers through chat and email, handling inquiries and providing top-tier support.
• Manage incoming calls from our credit card and savings account customers.
• Support tasks related to credit card services when needed.
• Collaborate with colleagues across departments and markets, including Sweden.
• Assist with day-to-day office tasks to ensure smooth operations.

Requirements

• Excellent communication skills, both written and verbal, with Norwegian as your primary language.
• Comfortable using phones and computers as your main tools.
• A positive and approachable attitude, committed to contributing to a supportive and friendly work environment.
• Prior experience in customer-facing roles is preferred, especially within retail or related fields.
• A genuine interest in helping people and addressing their needs.
• Fluent Norwegian language skills.

Benefits

• A vibrant and inclusive workplace located in the heart of Bergen city center at Torgallmenningen.
• Opportunities to work remotely as needed, fostering flexibility and work-life balance.
• Exposure to an international environment within a rapidly expanding company.
• The opportunity to gain experience across departments and collaborate with colleagues in other markets.