Responsible for the full order-to-cash process
Work closely with the Sales team to ensure smooth operations
Manage contracts, including order capture, contract review, and system entry/posting
Execute billing as part of the cash collection process
Create, configure, and administer customer access to backend systems
Maintain and continuously improve customer master data
Respond to inquiries and provide information by phone to customers, Sales, and Customer Service
Support internal teams with operational and process-related questions

Degree or vocational qualification in Accounting, Finance, or a related discipline preferred
Minimum of 4 years' relevant experience in customer operations, billing, or similar roles
Experience with operational or billing systems is a plus
Experience collaborating across functions (e.g., Customer Service, Finance, Sales)
Understanding of customer access processes and the order-to-invoice lifecycle
Experience with data handling and data quality management
Strong attention to detail and accuracy
Analytical and problem-solving skills
Ability to manage multiple operational tasks in a fast-paced environment
Effective communication and teamwork skills
Customer-focused mindset with commitment to service quality
Proficiency in Microsoft Office Suite
Ownership mindset: be a problem solver, stay curious, and take initiative
Proactive attitude: seek opportunities to collaborate and connect with colleagues and teams to drive success
Continuous growth mindset: keep learning through interactions with stakeholders, experts, colleagues, and mentors, and broaden competencies through structured courses and programs
Fluency in German and English

Finance Coordinator

Key skills