Builds product roadmaps based on customer feedback and industry analysis.
Leads end to end commercialization: business case, positioning, value proposition, packaging, channel enablement, launch playbooks, and sales collateral.
Partners with program managers, fintechs, processors, and networks to shape compelling sponsor backed lending solutions.
Ensures product designs meet applicable Reg Z, UDAAP principles, fair lending, data privacy, servicing and collections standards, and applicable Reg E touchpoints when the lending product interacts with asset accounts.
Drives issue management and root cause remediation for product, servicing, and customer outcomes.
Aligns with Technology on build/buy/partner decisions; author epics/user stories; ensure high quality product requirements and traceability to controls.
Requirements
Bachelor's degree or equivalent education and work experience. Master's degree preferred.
Typically requires a minimum of 8 years of related experience with a bachelor’s or equivalent.
Hands on experience launching and scaling lending products (consumer or SMB), including underwriting collaboration, pricing, servicing, and lifecycle management.
Proven ability to build product guidelines/policies and to lead commercialization across cross functional teams.
Strong grasp of bank program operations and partner ecosystems (processors, networks, fintech platforms).
Demonstrated familiarity with U.S. regulatory frameworks relevant to lending (e.g., Reg Z, fair lending, UDAAP) and operational touchpoints (e.g., Reg E when the access device interacts with asset accounts, privacy, collections standards).
Data driven decision maker with competency in building business cases, reading credit performance metrics, and presenting executive level recommendations