Oversee the planning and execution of software and applications.
Manage an internal team and partner with external suppliers.
Support programs to implement regional and global software and application strategies.
Collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments.
Explore opportunities to leverage scale and drive savings.
Ensure that support service level objectives and key performance indicators are accomplished.
Demonstrate curiosity in experimenting with AI/ML and OCR capabilities.

At least 4 years of hands-on experience with Automation Anywhere; Automation Anywhere Master Certificate preferred.
Experience with ServiceNow platform development and configuration (workflows, forms, integrations).
Experience with Pega platform for BPM / CRM / low-code application development.
Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
Pro Code / Full Stack development skills: Python, SQL, VB Scripting, REST APIs, Web Services, and JavaScript frameworks.
Knowledge of AI/ML models, OCR extraction implementation, and Process Mining tools.
Experience working with infrastructure models: VDIs, Servers, and Cloud environments.
Strong in UI/UX design principles and modular programming techniques.
CI/CD practices and Agile methodology.
Ability to translate business requirements into technology strategy and scalable solution design.
Experience in product conceptualization, design, development, and support (including process improvement).
Engaging and guiding technical delivery teams on best practices for automation and coding.

Platform Line Manager

Key skills