Install & Maintain Equipment: Set up, service, and repair coding and marking systems at customer sites
Respond to Breakdowns: Diagnose and fix issues quickly to keep customer operations running smoothly
Deliver Great Service: Build trust with customers through clear communication, professional support, and effective problem-solving
Travel to Customer Sites: Support customers primarily across Dallas and Houston, with 2–3 overnight stays per week
Handle Service Calls: Manage field service requests promptly and professionally
Document Work: Keep accurate records of service visits, repairs, and maintenance
Support Linx Solutions: Help customers get the most from their Linx equipment, ensuring high standards of performance and reliability
Initial UK-based training: New hires are expected to spend ~1–2 weeks in the UK at the start of onboarding for technical training on Linx equipment and methodology.
Extended ramp with field support: Following the UK training, additional on-the-job field time (UK and/or US) is expected, with an overall ramp of approximately six weeks before full autonomy.

Experience in a hands-on technical, service, engineering, or customer-facing field role
A strong service mindset with a genuine desire to help customers succeed
Comfort working independently, often on the road, as part of a growing US operation
Valid US driver’s license
Willingness to travel regularly between Dallas, Houston, Austin and San Antonio including 2–3 nights away per week
Must be located in the Greater Dallas/Fort Worth area or willing to relocate.

Field Service Engineer

Key skills