Manages and leads key programs involving multiple functions and program teams to drive the quality improvement process and quality culture for multiple products or service offerings for a business unit.
Directs the development of overall program strategy, budgets, resource allocation plans, and general program requirements for the business unit.
Manages activities of supporting program teams and internal and external partners; ensures alignment with unit strategy and owns responsibility for overall program resource management.
Communicates program progress, escalations, and issue analysis to stakeholders; collaborates with business unit management and internal development, manufacturing and service delivery partners to recommend and implement changes to products, processes, or business practices to drive continuous improvement and manage program costs.
Drives innovation and integration of new technologies and quality initiatives into projects and activities in the organization.
Reviews and evaluates program plans and guidelines for compliance with program management guidelines and standards; provides tangible feedback to improve overall program management quality and results for the organization.
Assesses risks, communicates risks to appropriate stakeholders, and develops a risk mitigation strategy and a contingency plan.
Provides subject matter expertise to program stakeholders within the division to solve significantly complex programs/issues.
Provides guidance and mentoring to less-experienced staff members to set an example of program management innovation and excellence.
Requirements
Four-year or Graduate Degree in Quality Management, Business Administration, Engineering, Computer Sciences, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 10+ years of work experience, preferably in project and program management, quality, lean six sigma, or a related field.
Preferred Certifications: Project Management Professional (PMP) Certification, Lean Six Sigma Certification, Quality Certification
Agile Methodology
Automation
Change Management
Computer Science
Continuous Improvement Process
JIRA
Kanban Principles
Lean Manufacturing
Milestones (Project Management)
New Product Development
Process Improvement
Product Management
Project Engineering
Project Management
Project Planning
Project Schedules
Risk Management
Scrum (Software Development)
Software Development
Sprint Planning
Tech Stack
PMP
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure