Learning Branch Manager

Role Overview

• Coach associates on performance; including proactive sales conversations, operational items, and customer interactions
• Handle complex account maintenance and resolve customer escalations
• Opening deposit and loan accounts
• Meet performance and operational goals
• Perform customer financial reviews
• Cash handling
• Outbound calling efforts to customers/prospects
• Refer customers to UMB partners (i.e. Mortgage, Private Bank, Business Banking)
• Execute on associate engagement plans to retain associates
• Follow all policies and procedures and ensure associates do the same
• Other duties as assigned.

Requirements

• Bachelor’s degree in Business Administration or comparable college and/or business experience
• 3 years leadership, associate development or sales management
• 2+ years of banking/financial services experience OR combination of education and experience that would provide an equivalent background
• NMLS registration or will obtain within 90 days

Benefits

• Paid Time Off
• 401(k) matching program
• Annual incentive pay
• Paid holidays
• Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• Health savings, flexible spending, and dependent care accounts
• Adoption assistance
• Employee assistance program
• Fitness reimbursement
• Tuition reimbursement
• Associate wellbeing program
• Associate emergency fund
• Various associate banking benefits