About this role
Role Overview
- install, configure and maintain Packsize equipment solutions onsite at several customer’s facilities
- Scheduling tasks at customer job sites
- Troubleshooting issues, quickly and effectively
- Performing routine maintenance and emergency services as they arise
- Continuous learning, including customer operational processes, packaging designs, technical specifications
- Installation of Packsize solutions and training others to use and maintain it
- Basic clerical and administrative duties
- Follow all Packsize and customer safety requirements
Requirements
- Customer service focus
- Knowledge of Windows platforms
- Knowledge of and effective use of hand tools
- Knowledge of mechanical platforms
- Ability to work independently with little or no direct supervision
- Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required
- Associates Degree, Vocational Training or equivalent experience
- Bachelor's Degree in a related area preferred
- Valid driver’s license and clean driving record
Benefits
- medical, dental, and vision coverage
- 401(k) retirement plan
- Paid Time Off
- Health Savings and Flexible Spending Accounts (HSA/FSA)
- life and disability insurance
- access to an Employee Assistance Program (EAP)