Key skills
Communication
About this role
Role Overview
- Administrative duties include data entry, daily phone and email communication
- Responding to incoming calls and handling appropriately
- Answer calls and accommodate drivers with repairs that truck or trailer needs on the road.
- Assisting drivers on the road with truck breakdowns over the phone.
- Organizing on the road assistance with vendors throughout the US
- Providing coverage for colleagues when needed
- Various other support functions as assigned
Requirements
- Knowledge of tractor, trailer functions: 2 years (Required)
- Basic knowledge of truck & semi mechanical functions: 2 years (Required)
- Previous maintenance or breakdown assistance experience.: 2 years (Required)
- Proficient in spoken and written ENGLISH (must)
- Ability to work under pressure
- Ability to work effectively both as a Team member and independently
- Ability to follow instructions and deliver quality results
- Past work experience that is relevant is a plus
Benefits
- To have a 50% discount in the fitness and spa center Synergy;
- To have full private health insurance sponsored by the employer;
- To have a paid time off (PTO);
- To be part of a fun and energetic work environment;