Key skills
Remote Work
About this role
Role Overview
- Responding to tenant emails, calls, and maintenance requests
- Coordinating maintenance vendors and work orders
- Managing lease renewals and lease documentation
- Processing rental applications and screening documents
- Posting rental listings and coordinating showings
- Assisting with move-ins and move-outs
- Tracking rent payments and following up on delinquencies
- Managing resident communications
- Updating property management software
- General administrative support for property managers
Requirements
- Previous experience supporting U.S. residential property management companies
- Excellent spoken and written English
- Strong customer service skills
- Highly organized with excellent attention to detail
- Comfortable speaking with tenants, vendors, and property owners
- Reliable computer and high-speed internet
- Ability to work full-time during U.S. business hours
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options