Own full life-cycle delivery of medium‑to‑large projects, from demand intake to go‑live and operational handover
Ensure projects are delivered on time, on scope, and on budget, with clear ownership and accountability
Lead multi‑vendor delivery landscapes (system integrators, SaaS providers, security vendors, local implementation partners)
Establish and enforce robust project governance aligned with standards (phase gates, tollgates, approvals, documentation)
Own integrated project plans, dependencies, milestones, and critical path management
Actively manage risks, issues, and change requests, ensuring early escalation and mitigation
Serve as primary interface between Business stakeholders and delivery teams
Prepare clear, executive‑level status reporting, decision papers, and escalation summaries
Drive alignment across global, regional, and local stakeholders with often‑conflicting priorities
Manage vendor performance against contractual milestones and deliverables
Enforce early delay flagging, impact assessments, mitigation plans, and recovery actions
Coordinate closely with Procurement on SOWs, contract extensions, and milestone alignment
Control project financials, forecasts, and budget tracking
Contribute to project portfolio planning, prioritization, and capacity discussions
Ensure lessons learned, retrospectives, and standards are consistently applied

Senior‑level project leadership in complex, matrix organizations
Strong decision‑making under ambiguity and delivery pressure
Ability to enforce standards without damaging stakeholder relationships
Deep expertise in project & program management methodologies (Waterfall, Agile, hybrid)
Strong planning, dependency management, and critical‑path thinking
Proven experience managing large, interdependent delivery plans
Clear, concise, executive‑ready communication
Ability to translate complex technical and delivery topics into business impact
Confident in escalation, negotiation, and expectation management
10+ years of experience in IT project / program management, preferably in enterprise or regulated environments
Strong exposure to Real Estate, Facilities, Infrastructure, or Enterprise SaaS implementations, SAP/S4Hana (e.g. ERP, IWMS, ServiceNow, security systems)
Demonstrated experience managing external vendors and complex contracts
Experience working in a global, multi‑country delivery context

Scrum Master, Salesforce Specialist

Key skills