About this role
Role Overview
- Serves as acting leader in the absence of the Center Manager as assigned
- Maintains the ability to perform any/all tasks within the plasma center
- Oversees donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts
- Creates employee schedules to accommodate donor cycles
- Determines adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center
- Keeps Center Manager informed of any irregularities within the center
- Monitors donor flow and proactively address delays or service issues
- Ensures accurate and thorough documentation of necessary records is performed
Requirements
- High school diploma or GED
- Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
- CPR Certified
- Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
- Exceptional customer service skills
- Proficient in speaking and writing English, with legible handwriting
- Ability to understand, explain, and follow SOP’s and protocols
- Ability to work flexible scheduling to meet business needs.
Benefits
- Medical
- Dental
- Vision
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement