Strategic Account Director

Role Overview

• Build relationships with existing customers and net new strategic accounts.
• Build and execute a robust account strategy and plan to help the customer get the most value possible and CoLab to drive significant revenue growth. This includes deep account planning, mapping and multi-threaded selling.
• Serve as an expert to your customers as it relates to CoLab and industry best practices.
• Find, qualify and build opportunities within existing accounts.
• Work in consultation with Account Executive and Customer Success teams enterprise account expansions and renewals.
• Help drive growth among our customers by understanding their business and technical needs in order to achieve their desired outcomes.
• Manage follow-up conversations and document all activities in Salesforce.
• Travel to customer on-site on average 1 week per month.

Requirements

• Related experience in an Enterprise or Strategic Account Strategic role within a SaaS based business, or an engineering background with strong closing skills.
• Experience working with large enterprise customers for at least 1-2 years (10,000 employees +)
• Ability to understand and analyze use cases and demonstrate highly technical product.
• A strategic thinker with the ability to navigate complex enterprise sales for a product that is new to market.
• Comfortable with complex account planning and account mapping and selling across multiple departments.
• Committed team player with an ownership mindset and no ego.
• Deeply passionate and self-motivated to achieve goals and results.
• Resilient
• challenges excited you and you’re not afraid to overcome roadblocks.
• Excellent communication skills and ability to convey your message.
• Excited to work in a fast-moving startup environment with a lot of change.
• Bonus: have worked with manufacturing clients (including but not limited to automotive, medical device and hardware/mechanical consumer products).

Benefits

• Occasional travel for on-site team meetings in Newfoundland Canada, at least twice per year (primarily in December and June) in addition to occasional travel to off sites.
• Travel arrangements and covered expenses will be discussed during the hiring process.