36:T4b7,

ServiceNow is a company focused on leveraging AI to enhance business processes and customer experiences. They are seeking a Client Director to manage executive relationships with large accounts, oversee strategic leadership, and ensure the delivery of tailored ServiceNow solutions to meet client needs.

Responsibilities:

Provide strategic leadership to clients
Be the relationship manager between customers and ServiceNow
Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes
Manage all Executive relationships between ServiceNow and assigned clients
Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources
Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services

37:T4f0,

FloVision Solutions is a remote-first startup focused on improving the food supply chain through innovative technology. The Account Director will drive the sales process from pipeline development to customer relationship management, ensuring customer success and supporting revenue growth.

Responsibilities:

Own and execute top-of-funnel outreach, including identifying, qualifying, and engaging prospective customers
Manage the full sales cycle from initial contact through contract negotiation and deal closure
Build and maintain long-term customer relationships, acting as the primary point of contact pre and post-sale
Drive account growth through upselling, renewals, and expansion opportunities within existing customers
Conduct in-person customer visits and site walkthroughs to strengthen relationships and better understand customer needs
Collaborate closely with leadership, product, and design teams to align customer feedback with product development
Maintain a strong understanding of customer operations, industry dynamics, and competitive landscape
Represent FloVision with professionalism, authenticity, and credibility in all customer interactions

Program Director – Future Healthcare Leaders

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