Senior Director, Healthcare Product Manager

Role Overview

• Drive market and customer insights for our healthcare talent and verification solutions.
• Act as the organization's subject matter expert, using segmentation and competitive analysis to identify differentiated opportunities and lead validation efforts via customer feedback and advisory boards.
• Prioritize healthcare-specific opportunities, including strategic partnerships and integrations.
• Define unique value propositions that meet complex compliance and market needs, advise on buy/build/partner strategies, and lead commercial model development.
• Own the healthcare product roadmap and build business cases for new concepts.
• Drive cross-functional alignment on positioning, pricing, and promotion across all distribution channels.
• Translate complex compliance and administrative requirements into actionable requirements and acceptance criteria.
• Influence frictionless UX that balances industry guardrails with the distinct operational needs of healthcare buyers and background screening partners.
• Partner with Marketing, Sales, and Success to lead feature launches.
• Manage pilot programs, iterate on solutions based on feedback.
• Develop training and compelling narratives that articulate operational ROI, specifically addressing the unique value drivers for background screening partners versus clinical/hospital executives.
• Manage portfolio financial performance, ensuring revenue and margin targets are met.
• Drive engagement and adoption by interpreting usage data and customer feedback to guide feature enhancements and lifecycle decisions.

Requirements

• Bachelor's degree (or equivalent experience) in a related field; Product Management certifications are a plus.
• 7+ years in product-led organizations with a track record of designing, building, and launching successful B2B products from concept to market.
• Deep Healthcare Domain Expertise – Extensive, specialized experience within the healthcare industry ecosystem (e.g., healthcare talent solutions, medical credentialing, provider verification, health systems, or health tech) is strictly required.
• Regulatory & Compliance Fluency – Strong understanding of healthcare data privacy, regulatory landscapes, and compliance standards (e.g., HIPAA, FCRA, primary source verification).
• Commercial & Channel Strategy – Proven success managing products across multiple channels, including both background screening providers (CRAs) and direct enterprise healthcare systems.
• Buyer Persona Fluency – Deep understanding of the distinct purchasing processes, pain points, and evaluation criteria of screening providers versus healthcare compliance and HR executives.
• Strategic & Technical Execution – Demonstrated ability to define clear product requirements, manage complex backlogs, and utilize tools like Jira, Aha!, or Figma to drive development.
• Matrixed Collaboration – Exceptional ability to influence cross-functional stakeholders (Engineering, Legal, Sales, Compliance) and present strategic roadmaps to executive leadership.

Benefits

• Health insurance
• 401k matching
• Paid time off
• Organizational growth potential through online learning platform with guided career tracks