LTSS Service Coordinator

Role Overview

• This position will serve Knox and its surrounding counties in TN.
• Field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as required.
• Conduct service coordination functions for a defined caseload of individuals in specialized programs.
• Facilitate the Person Centered Planning process that documents the member’s preferences and needs.
• Conduct assessments and develop a comprehensive Person Centered Support Plan (PCSP).
• Interface with Medical Directors and participate in interdisciplinary care rounds.
• Engage the member’s circle of support and manage physical health/behavioral health/LTSS needs.
• Perform face to face program assessments using various tools.
• Apply motivational interviewing techniques for evaluations and coordination.

Requirements

• Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
• Specific education, years, and type of experience may be required based upon state law and contract requirements.
• BA/BS degree field of study in health care related field preferred.
• Travels to worksite and other locations as necessary.

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources