Key skills
ServiceNowWorkdayCommunicationTime Management
About this role
Role Overview
- Monitor and resolve Tier 0-1 HR inquiries, providing accurate and timely responses via the case management system and email.
- Coordinate pre-employment and new hire administrative processes, including internal movements, ensuring compliance and quality standards are met.
- Provide support for various HR functions, including recruiting, employee relations, compensation, benefits, training, and maintaining thorough knowledge of HR processes and systems.
- Leverage HR systems such as ServiceNow and Workday to generate and analyze reports, ensuring data accuracy and compliance with internal and external guidelines.
- Create, update, and revise documentation for HR processes, including SOPs, to ensure accuracy and consistency.
- Assist with additional duties and special projects as assigned, contributing to overall HR operations.
Requirements
- Strong attention to detail with a sense of urgency.
- Excellent communication, time management, and system administration skills.
- Experience with ServiceNow, SharePoint, Workday, Excel, Outlook, PowerPoint, and Word preferred.
- Prior experience in a Human Resources role is preferred.
- 0-3 years of related experience.
Tech Stack
- ServiceNow
Benefits
- Competitive pay
- Medical, Dental, and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs