Analyzes, plans and implements moderately complex operational process improvement needs.
Supports long-term planning sessions with a single client to improve business processes.
Identifies process improvement needs and communicates issues to authorized personnel.
Provides consultation on the use of moderately complex re-engineering techniques.
Deploys plans from conception through closing on moderately complex aspects of re-engineering projects.
Develops moderately complex metrics for process management and future improvement opportunities.
Collects data to identify root cause problems.
Measures performance against process requirements and aligns improvement projects.

Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, management, or related field preferred
Three or more years of organizational change consulting experience
Experience working with business re-engineering processes and the technology industry
Experience working with business processing models, Process Design, Requirements Management, and Project Management
Experience working with re-engineering tools, methods, and techniques

Senior Business Process Consultant

Key skills