You’ll be accountable for building and leading a high-performing, commercially disciplined organisation that delivers sustainable revenue growth, strong conversion, and exceptional customer outcomes.
You’ll develop agents, team leaders, and managers into a cohesive, scalable team by showing up, coaching hard, and setting the standard every day.
Take full accountability for revenue growth, conversion rates, forecasting accuracy and execution against targets.
Lead agents, team leaders, and managers with clarity and intent while building scalable structures and processes that support growth.
Spend real time coaching; live calls, floor-side feedback, structured sessions, and developing leadership capability in your management layer.
Set clear KPIs, lead forecasting and pipeline reviews, and use data to spot trends, diagnose issues, and make commercial decisions fast.
You’ll be visible, involved, and hands-on, jumping into deals, unblocking problems, and supporting the team in real time.
Work closely with Marketing, Customer Service, and Transport teams to improve outcomes, refine tools and scripts, and contribute to broader commercial planning.

Proven and in depth leadership experience in a fast paced B2C sales environment
Strong commercial acumen with hands-on execution capability
Demonstrated success coaching sales teams and sales leaders
Data-driven approach
Excellent influencing and stakeholder management skills
Resilient, accountable, and action-oriented leadership style
Strong understanding of value-based or solution selling (e.g. SPIN)
Must be currently local to Bogota and able to commute to our offices 3 days a week
Please note we are unable to offer visa sponsorship for this role
Bonus points if you have:
Experience working with customers in Spain
Experience scaling or transforming sales teams

DE&I: We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.

Head of Sales

Key skills