International Account Manager

Role Overview

• Support and grow international distributor relationships across defined regions
• Support marketplace expansion including Amazon and other online sales platforms
• Monitor digital performance and adjust strategies to improve ROI and market growth
• Work closely with distributors to align digital activity with the wider Optibac brand strategy
• Support international sales growth through effective account and relationship management
• Manage budgeting, forecasting, reporting, pricing and profitability across accounts
• Develop and monitor annual business and sales plans
• Conduct range reviews and support product growth within international markets
• Negotiate distribution agreements and commercial terms
• Attend international trade shows, customer meetings and market visits
• Support product registrations and compliance requirements across different territories
• Share digital and commercial best practice across distributors and channels
• Contribute to a culture of innovation, collaboration and continuous improvement

Requirements

• Experience within digital strategy, e-commerce or marketplace management
• Commercially minded with strong analytical and numerical skills
• Strong communication and relationship-building capability
• Comfortable managing multiple stakeholders and priorities
• Digitally confident across e-commerce, social and marketplace platforms
• Positive, proactive and willing to take ownership
• Confident negotiator with strong organisational skills
• Advanced Microsoft Office capability
• Interest in international business and different cultures
• Willingness to travel internationally where required
• Experience managing Amazon or other online marketplaces (Desirable)
• International sales or distributor management experience (Desirable)
• Additional languages (Desirable)
• Experience within FMCG, health, wellness or consumer goods sectors (Desirable)
• Interest in AI tools and digital innovation (Desirable)

Benefits

• Annual Leave – 22 days + Bank Holidays + discretionary extra 3 days between Christmas and New Year; increasing by 3 days upon completion of 3 full years’ service
• Sickness absence – 20 paid sick days + 5 days of Special Leave – for support with unexpected life events
• Time off for hospital or dental appointments
• 4% Pension contribution (after 3 months of service)
• Health Cash Plan & Employee Assistance Programme
• Up to £500 worth of free Optibac products per financial year
• F&F 25% discount code to be shared with friends & family
• Mini-nutrition consultations with a fully qualified Nutritional Therapist – once a quarter