Application Manager – DATEV
Nürnberg, Bavaria, Germany
Full Time
1 hour ago
No Sponsorship
Key skills
ClerkRemote Work
About this role
Role Overview
- Support the DATEV team in the technical support of approximately 600 internal DATEV users in Germany
- Handle incidents, analyze and resolve issues (2nd-level support for users)
- Act as liaison to the software vendor (3rd-level support)
- Implement, test and document DATEV change requests
- Design, organize and deliver application training sessions
- Provide telephone support with remote access to users' devices for daily support
Requirements
- Completed vocational training as a tax clerk, tax specialist, accountant, or several years of equivalent professional experience
- Strong knowledge in functional and application-specific support of various DATEV solutions in the areas of tax and practice accounting
- Knowledge of DATEV Unternehmen Online, DATEV Abschlussprüfung classic, and DATEV DMS is an advantage
- Enjoy teaching and conveying training content, and creating internal documentation
Benefits
- Structured onboarding, rapid team integration and early assumption of responsibility
- Long-term prospects with a clear career path and training opportunities
- Competitive pay, remote work from selected European countries, flexible working hours
- 30 days of vacation for a 5-day workweek
- Employer contribution to EGYM Wellpass, comprehensive health promotion, bike leasing, subsidy for the Deutschlandticket