About this role

Open new claims on the phone with clients and ensure immediate handling of the situation
Gather versions of events from the insured and/or witnesses by interviewing them about the events
Determine if the claim is covered or not by analyzing the coverage required to cover the claim
Analyze the information obtained, make decisions that will be used to establish liability and review the assessment of damages
Settle the claim in a fair and reasonable manner, validate damages and complete payments

University degree or any combination of training and experience deemed relevant for the role
Experience that is relevant to the position
Strong time management skills
Excellent written and verbal communication skills
Bilingualism in English and French is an asset
No Canadian work experience required however must be eligible to work in Canada.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Claims Representative I, Claims Management Services

Key skills