Provide timely on-site and remote technical support to customers
Work hands-on alongside customer teams on production lines
Diagnose and resolve equipment, material, and product interaction issues
Service Amcor Moda equipment to sustain optimal performance
Recommend spare parts as needed
Build and maintain strong, effective customer relationships
Deliver clear, detailed service reports, including accurate time tracking
Collaborate closely with Field Technical Service team and spare parts representatives
Support the installation and commissioning of Amcor Moda equipment at customer sites
Monitor equipment performance and provide intensified support during start-up phases, as required
Deliver customer training on the correct operation and maintenance of equipment
Train and mentor other Equipment Service and Field Technical Service team members
Requirements
Engineering qualification or equivalent experience in electrical and/or mechanical technology
Min. 3-5 years’ experience in the Meat and Dairy packaging industry (machinery and materials), preferably in shrink packaging equipment (e.g. rotary vacuum chamber).
Current, preferably clean, driving licence.
Strong technical troubleshooting and problem-solving skills
Fluent in English, additional European languages are an advantage.
Benefits
High level of autonomy in a field-based role
Opportunity to play a key role in the expansion of Amcor Moda across EMEA
Direct impact on customer performance and product success
Opportunities to develop technical expertise and grow your career within a global leader.