Welcoming customers and coordinating the repair process
Planning and scheduling service work
Preparing quotations and managing work orders and invoices
Keeping customers informed about the status of repairs
Cooperating with the workshop and other departments
Building long-term customer relationships and ensuring customer satisfaction
Requirements
Minimum secondary-level technical qualification (applications from recent graduates with a higher education technical degree are also welcome)
Experience in the automotive industry or a service environment
Customer-focused, self-driven, and solution-oriented mindset
Good communication and organizational skills
Proficiency in standard computer applications
Category B driving licence
Willingness to work in shifts
Advantages: English or German language skills, experience in a commercial vehicle service workshop, experience in insurance administration or claims handling, Category C, D, or E driving licence
Benefits
Competitive base salary and performance-based bonus
Competitive fringe benefits package
Commuting allowance
Sports allowance
Back-to-school allowance
Birth allowance
Funeral support
Employee referral bonus
Long-service award after 5 years of employment
Opportunity to visit the Scania factory in Sweden through the company's loyalty program
Stable international corporate background
Modern working environment
Long-term career and professional development opportunities